Политика возврата

1. General Policy: All Sales Final

By using tgads.pro, you explicitly acknowledge and agree that ALL DEPOSITS AND PAYMENTS ARE FINAL AND NON-REFUNDABLE.

Due to the nature of digital advertising services and cryptocurrency transactions, we do not offer "cooling-off" periods or refunds for a change of mind. Once funds are deposited into your account or allocated to a campaign, they are considered consumed by the Platform for the purpose of reserving advertising inventory and covering operational costs.

2. Non-Refundable Items

For the avoidance of doubt, the following are strictly non-refundable under any circumstances:

• Service Fees: Any fees deducted upon deposit or campaign creation.
• Spent Budgets: Funds that have already been transferred to third-party ad networks (e.g., Telegram Ads, Google Ads), regardless of whether the campaign was successful or fully delivered by that third party.
• Cryptocurrency Variance: Losses due to exchange rate fluctuations during the transaction process.

3. Ad Rejection & Balance Credits

If a third-party advertising network (e.g., Telegram) rejects your advertisement:

• The unspent budget may be returned to your internal tgads.pro balance.
• These funds can be used for other campaigns or corrected ads.
• Withdrawal of these returned funds to an external wallet is NOT guaranteed and is subject to our sole discretion and strict AML (Anti-Money Laundering) checks.

4. Chargebacks and Disputes

Attempting to initiate a chargeback, dispute, or reversal of payment through your bank, payment provider, or card issuer constitutes a material breach of these Terms.

• Immediate Ban: Any user who initiates a chargeback will have their account permanently suspended.
• Debt Collection: We reserve the right to report the incident to credit bureaus and debt collection agencies to recover the disputed amount plus any legal fees incurred.

5. Anti-Fraud & Asset Forfeiture (Zero Tolerance)

We maintain a Zero Tolerance Policy towards fraud, scamming, money laundering, and illegal activities.

5.1. Freezing of Funds

If our security systems or manual review detect suspicious activity, including but not limited to:

• Use of stolen credit cards or compromised wallets;
• Phishing, scamming, or fraudulent advertising campaigns;
• Attempts to exploit platform vulnerabilities;

WE RESERVE THE RIGHT TO IMMEDIATELY FREEZE ALL FUNDS IN YOUR ACCOUNT INDEFINITELY WITHOUT PRIOR NOTICE.

5.2. Confiscation & Law Enforcement

In verified cases of fraud or illegal activity:

• Forfeiture: You actively forfeit any right to the funds remaining in your account. These funds will be seized to cover damages, legal costs, or potential penalties.
• Law Enforcement Reporting: We will actively cooperate with international law enforcement agencies (Interpol, Europol, local police). We will provide full user logs, IP addresses, device fingerprints, and transaction hashes to assist in the investigation and prosecution of the offender.

6. Exceptional Circumstances

While our default policy is "No Refunds," we may, at our sole and absolute discretion, consider a refund request in cases of critical technical error on our side (e.g., double charging due to a system glitch). Such requests must be submitted within 24 hours of the transaction.

Note: Even if a refund is granted, a processing penalty fee (up to 20%) may be deducted to cover administrative and blockchain network costs.

7. Contact

For questions regarding this policy (but not to request refunds prohibited above), contact strict compliance support via the dashboard.